Branch Support RepresentativeLIFTECH EQUIPMENT COS., INC. – South Burlington, VT

Liftech Equipment Cos., Inc. is a large Parts & Service, Sales & Rental house in Western VT and NYS. Our Best of Breed lines include world known Hyster & YALE Industrial Forklifts, Trackmobile, JCB Construction Equipment, JLG & Genie aerial work platforms and Ramteq Industrial Pressure Washers … to name just a few! We have an opening for the position of Branch Support Representative, to be a team member who has initiative and is self-motivated to thrive in the operation of a fast-paced equipment dealership. This person should be an excellent communicator and have good customer relations skills. Someone dedicated and dependable, with good problem solving skills will be a prime candidate for this position.

Responsibilities:

  • Directing incoming calls from customers and technicians to appropriate personnel/department
  • Monitor work in progress and insure that work orders are closed in a timely manner
  • Assist with Scheduling Preventative Maintenance appointments with customers
  • Work closely with Service, Parts & Rental Departments and assist with select activities throughout the entire branch
  • Work with the branch sales force to provide customer service and support
  • Ability to enter data in multiple systems such as NDS and Salesforce
  • Ability to operate a forklift
  • Receive and distribute office material to the rightful owner
  • Ability to work the parts counter from time to time
  • Ship and receive product in and out of the facility

Job Requirements:

  • High school diploma or equivalent required
  • Customer Relations Experience preferred
  • Previous experience working in Industrial Parts and Equipment helpful
  • Exceptional customer service, time management and organizational skills
  • Strong communication skills (Written, Verbal and Listening)
  • Team player
  • Proficient in MS Office products including Excel, Outlook and Word
  • Self-motivated; high sense of urgency
  • Professional demeanor and appearance

Liftech Equipment Cos., Inc. offers a competitive salary and outstanding benefits package, to include 401k with employer match, and Vacation/Holiday pay. Embrace this opportunity to join a diverse and talented group of individuals in representing superior lines of equipment and providing high ranking customer service.

If you have the qualifications and the strong desire to work with the best, submit your resume’ via email to: info@liftech.com, Attn: Ron Leblanc, General Operations Manager

Job Type: Full-time

Experience:

  • Customer Service: 2 years (Preferred)

Education:

  • High school (Preferred)

Job Location:

  • South Burlington, VT (Preferred)

License or certification:

  • Valid Driver’s License (Required)